Author Topic: Forum password upgrades  (Read 2235 times)

Arfon

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Forum password upgrades
« on: May 20, 2013, 08:02:17 pm »
Hi everyone

We've recently upgraded the forum software to the latest release and as part of this process we've moved the registration/account management of the forum accounts back here (rather than at Zooniverse Home).

Just to be clear, the new (upgraded) forums will be at the same locations as before.

Before you can log back in to your account you will need to reset your forum password - this is a one-time only thing but without doing this you won't be able to log in.

To reset your account please head over to this page:

http://forum.moonzoo.org/index.php?action=reminder

and click on the 'forgot your password' link on the lower-right of the login box.

You should then receive an email to your registered email address which gives you a password reset link back for the forum. Enter your new password twice and you should then be able to log in with this new password.

Here's to a faster, more secure forum!
Cheers
Arfon


P.S. Debugging potential issues:

During testing one thing that has come up a few times is that people's web browsers are caching some of the code from the old forums which makes this password reset loop go a little crazy. If this happens to you then please try emptying your web browser cache (instructions here: http://kb.iu.edu/data/ahic.html) and then try going through the whole process again.

jules

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Re: Forum password upgrades
« Reply #1 on: May 23, 2013, 12:05:37 pm »
If anyone has problems logging on you can send me or another mod a message via any of the Zooniverse Talk fora and we'll help out.